All our products are sent in a fully tracked, signed and interactive service with a personal tracking number emailed to you when your order is dispatched from our factory. In some instances Royal Mail Tracked & Signed delivery may be used.

Some sizes/colors/models might not be immediately available, taking three to four weeks to be completed and dispatched. We know is a considerable amount of time, but you will have a very good and unique product to wear and show!

Please enter your email address and mobile number at check out to receive shipping updates on the progress of your order. Please be aware that no items will ship on Saturdays, Sundays or any bank holidays.

For international orders outside the EU, any customs or import charges incurred at the destination are the responsibility of the customer and will not be covered by "By the Mountain". If unsure please check with your local customs office before placing an order.